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| **** THESE PROGRAMS ARE BEING REVISED **** Network Support Technician Associate in Science and Certificate of Completion Programs |
| This program will prepare you for employment as a technical support worker
providing technical assistance and training to computer system users, investigating
and resolving computer software and hardware problems for users, and answering
client inquiries concerning the use of computer hardware and software. It
prepares you for entry-level employment in computer technical support, including
job titles such as technical support representative, help desk associate,
and computer support specialist. It may also provide a career path into
network administration. |
| Required Courses Units | ||
| Technical Support Core | ||
| CIS 1 | Introduction to Computer Information Systems | 4 |
| CIS 86 | Using Microcomputer Operating Systems | 4 |
| CIS 87 | Introduction to Windows Server/Networking | 4 |
| CIS 88 | Introduction to Microcomputer Hardware and Software |
4 |
| CIS 89 | Introduction to Data Communications and Networking |
4 |
| CIS 91 | Windows Networking and Operating System Essentials |
4 |
| CIS 206 | Network Cabling | 2 |
| CIS 207 | Computer Systems Troubleshooting | 4 |
| BUS 201 | Business Communication | 3 |
| Electives (Choose One) | ||
| CIS 90 | Fundamentals of Network Security | 4 |
| CIS 92 | Fundamentals of Linux | 4 |
| Total minimum required units | 37 | |
| *For the Associate in Science degree in Applied Microcomputer Information Systems, you must complete the General Education pattern and optional courses for an additional 34-34.5 units. |